Plan ahead to protect critical and urgent shipments
QuickSTAT uses advanced technology and expert planning to keep your shipments moving, no matter the season or weather conditions.
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QuickSTAT specialists keep an eye on weather conditions from season to season. Rain and thunderstorms can bring lightning and tornadoes, often grounding planes. Hurricanes and tropical storms could cause flooding and power outages. Snowstorms shutdown roads and airports.
When you're delivering life-saving organs, blood or drug therapies, you need to know your logistics partner is prepared for any situation. That’s why we build contingency plans for all types of weather events.
Technology + people = preparedness
QuickSTAT’s leading technology tools give you transparency and real-time shipment data, with EDIs and APIs for easy integration.
QuickOnline offers flexibility with the web platform or mobile app to place orders faster. We continuously collect data from multiple sources and push out up-to-the-minute status updates for your shipment anytime, anywhere.
Our global operations team leverages real-time data on weather, flights, and traffic to ensure your critical shipments arrive on time. If a hurricane is expected, we rely on all our systems to analyse its path, but it’s our people who collaborate to map out contingency plans for each scenario.
During extreme events, the safety of our staff is foremost, as is continuing uninterrupted operations and support. Our objective is to ensure access to the same people you work with every day, even during a disruption. When that's not possible, calls are rerouted to other centres, so someone is there to help, 24/7.
With the capability for 70% of the team to work remotely, calls are answered from home or other disaster recovery locations.
Communication is key
When bad weather is approaching, we continuously talk to all key stakeholders: airlines, service providers, partners, operations and business continuity teams worldwide. All these conversations help us make well-informed contingency plans and keep you up-to-speed.
Customer relationship managers reach out to you during an emergency if your shipment may be impacted by a weather event, agree on a contingency plan and provide real-time updates throughout transit. You are always informed about airport and roads closures and what we’re doing to work around the situation.
Experience matters
Being prepared begins with the know-how to select the best route and provide transportation options that get your shipment to its destination safely. To deal with unexpected delays, we always have a secondary contingency plan in place, regardless the type weather event.
If conditions change rapidly or other hurdles present themselves, a third contingency plan is always available. We work with a global network of ground service partners, including van and truck drivers with whom we have long-standing relationships. These drivers are all hand-selected and trained according to strict quality assurance protocols, ensuring the integrity of every critical shipment from beginning to end.
Preventative action checklist for your business
Employee protection
Ensure everyone knows the building storm shelter areas and conduct an annual emergency drill
Encourage employees to develop an emergency preparedness plan for their family
Business Continuity
Have a business emergency plan
Document all processes that keep your business running
Determine what processes and equipment is needed to stay open
Store extra supplies offsite and have a plan for temporary relocation.
Asset protection
Maintain an inventory of all equipment used by your business.
Develop a schedule for backing up all computer records.
Keep backups of all tax, accounting, payroll and production records, customer and supplier data off-site.
Keep copies of all paper and computer files in an accessible but off-site location.