Specialised shipping with clinical trial logistics
A major pharmaceutical company with facilities worldwide contacted QuickSTAT for a complete end-to-end logistics solution.
:format(webp))
| Summary |
|---|
| Results |
|---|
Challenge
A major global pharmaceutical company faced challenges stemming from operational silos between its international facilities.
The organisation needed to reliably transport APIs, bulk and direct-to-site clinical trial drugs, and sensitive patient samples from various locations to central laboratories spanning six continents. This complex task demanded temperature-controlled logistics to preserve the integrity and efficacy of both the drugs and the patient samples at every stage of transit.
Their facilities operated as separate units without consistent protocols for quality management and cost optimisation. This disconnect meant they weren’t using best practices and achieving common standards across their global supply chain.
Solution
Following a thorough analysis of each facility’s operations, QuickSTAT delivered a comprehensive, end-to-end logistics solution featuring centralised project management to plan and execute the client’s global clinical trials. Standardised protocols were introduced across all sites, ensuring the application of best practices, optimised route planning, and uniform quality standards that protected product integrity while maximising cost efficiency.
A dedicated Global Account Manager was appointed to oversee all aspects of the partnership—from initial planning and implementation to ongoing logistics management. This role ensured that negotiated global rates and discounts were consistently applied to every shipment, with accurate and timely billing.
QuickSTAT deployed Client Relationship Managers (CRMs) in each region, serving as the primary point of contact for all local client needs. The CRMs worked closely with the Global Regulatory, Quality, and Technical Expertise Teams to support every project phase.
Together, the CRMs and Global Account Manager developed tailored supply chain strategies for each trial, coordinating the transportation of temperature-sensitive APIs, high-value comparator drugs, investigational medicines, and patient samples.